Seed to Series A (5–20 people)
Level 2 Unlock Criteria (70% Rule)
7 OF 10 + 1 BOSS REQUIREDSolve any 7 out of the 10 incidents (including at least 1 Boss incident) to automatically unlock Level 2.
Incidents & Requests (10)
Resolve ≥70% to unlock Level 2Multi-AZ HA Architecture: Converting Single-AZ DB to Multi-AZ Standby
Single Point of Failure: Production PostgreSQL database deployed in single AZ — Lila Chen (Principal Cloud Architect)
CQRS Read/Write Split: Offloading Analytical Queries to Read Replicas
Primary DB Saturation: Read-heavy traffic starving transaction write locks — Carlos Gomez (DevOps Engineer)
Event-Driven Decoupling: Replacing Synchronous HTTP with SQS Dead-Letter Queue
Cascading Timeout: Order checkout blocked by synchronous email invoice service — Devon Reed (Senior SRE)
Caching Strategy Architecture: Switching from Cache-Aside to Write-Through Redis
Stale Cache Data: Cache-aside pattern causing inconsistent product inventory counts — Elena Rostova (Senior Infrastructure Engineer)
Multi-Tier VPC Network Architecture: Enforcing Public, Private & Isolated Subnets
Security Audit Finding: Database instances provisioned with public IP addresses — Chloe Zhao (DevOps Engineer)
Serverless vs Containers Trade-Off: Cold-Start Mitigation & Provisioned Concurrency
Latency Spike: 8-second cold starts on serverless checkout Lambda API — Marcus Brody (Release Engineering Manager)
Storage Tiering Architecture: S3 Intelligent-Tiering & Lifecycle Transition
Storage Cost Spurt: 80 TB of historical log backups sitting in S3 Standard — Morgan Bailey (Director of Technical Support)
Well-Architected Reliability Review: Eliminating Single Point of Failure (SPOF)
Architecture Review: Addressing high-risk issues in Well-Architected Reliability pillar — Carlos Gomez (DevOps Engineer)
Boss: Disaster Recovery Multi-Region Active-Passive Architecture & Failover
MAJOR DR DRILL: Validating multi-region warm standby failover from us-east-1 to us-west-2 — VP of Engineering (Incident Commander)
Boss: Cloud Migration Architecture Crisis — Database Re-Platforming Cutover
MIGRATION CUTOVER SEV-1: On-prem to AWS Aurora database migration at risk of data loss! — VP of Engineering (Incident Commander)