Seed to Series A (5–20 people)
Level 2 Unlock Criteria (70% Rule)
7 OF 10 + 1 BOSS REQUIREDSolve any 7 out of the 10 incidents (including at least 1 Boss incident) to automatically unlock Level 2.
Incidents & Requests (10)
Resolve ≥70% to unlock Level 2Disk Full Outage: Unrotated Log Accumulation & Logrotate Config
Root partition 100% full: 'No space left on device' on api-vm-01 — Devon Reed (Senior SRE)
Systemd Boot Failure: Binary Path Typo in Service Unit File
api.service in failed state on VM restart: 'status=203/EXEC' — Chloe Zhao (DevOps Engineer)
Inode Exhaustion Outage: 0 Inodes Free Despite 80% Disk Space Available
Bizarre error: 'No space left on device' but df -h shows 40GB free! — Elena Rostova (Senior Infrastructure Engineer)
Permission Denied: Nginx 403 Forbidden File Mode Mismatch
Nginx returning 403 Forbidden for all static assets on web-01 — Carlos Gomez (DevOps Engineer)
Socket Conflict: Abandoned Zombie Process Holding Port 8080
Backend server startup fails: 'bind: address already in use 0.0.0.0:8080' — Lila Chen (Site Reliability Engineer)
Silent Cron Failure: Minimal PATH Variable in Crontab Environment
Nightly PostgreSQL backups are missing: cron failing with 'pg_dump: command not found' — Devon Reed (Senior SRE)
Kernel Tuning: Ephemeral Port Exhaustion & TIME_WAIT Sockets
API proxy failing outbound calls: 'Cannot assign requested address' (EADDRNOTAVAIL) — Maya Lin (CISO)
Sudoers Syntax Error: Broken Sudo Privileges & visudo Validation
Sudo is broken on build-01: '>>> /etc/sudoers.d/deploy: syntax error <<<' — Lucas Meyer (DevSecOps Lead)
Boss: Severe OOM Thrashing — Runaway ETL Memory Leak & Swap Starvation
SEV-1: Database and API VM freezing under severe memory exhaustion — VP of Engineering (Incident Commander)
Boss: Production SSH Lockout — Hardened SSHD Port & Firewall Mismatch
OUTAGE: Engineers locked out of bastion server after SSH hardening script executed — Maya Lin (CISO)